About Arvand

What is Arvand

About us


Arvand is one of the leading microfinance institutions in Tajikistan.

Since its foundation in 2002 Arvand was a part of a regional project on microfinance in Ferghana Valley which was conducted by the representation of ACDI / VOCA in Tajikistan. Since that time MDO Arvand directs all its efforts to achieve understanding, meet the needs and expand mutually beneficial cooperation with the client. The organization provides loans with no pledge which allow low-income families and micro-entrepreneurs to increase their income and improve living standards. Other services offered by Arvand are opening deposit accounts, remittances, currency exchange and cash management services. Along with financial services Arvand also provides non-financial services: trainings and consultations.
Today Arvand has about 90 service points and employs about 700 qualified workers.

The founders of LLC MDO "Arvand" are:

• MLF "MicroInvest"

• MCC "Frontiers"

• Triodos Custody B.V.

• Triodos SICAV II- Triodos Microfinance Fund

• Rural Impulse Fund II S.A., SICAV-SIF

History of Arvand. How it started?

Centre for Development and Support of Microentrepreneurs (MDTM) was established by the international organization ACDI / VOCA in 2002 as part of a regional project on microfinance in the Fergana Valley. ACDI / VOCA signed a corporate agreement with the US Agency for International Development (USAID) in October, 2001 for the implementation and management of project within the framework of Program on Stabilization and Food Security. Initially, the project was planned for 4 years, but it was extended until July 31, 2006.

In March 2002 ACDI / VOCA completed the process of hiring and training of staff and on March 31, the first loans were issued for five groups in Khujand. At that time, only 12 people worked at the project. The methodology that ACDI / VOCA used in the development of the local organization was founded on the basis of the two other successful programs implemented in Central Asia by ACDI / VOCA:
• Kazakhstan Loan Fund (KLF), www.kclf.kz

• Financial Fund Bai Tushum (FFBT) in Kyrgyzstan, www.baitushum.kg

In January 2003, MDTM was officially registered as public association at the regional level in the Office of Justice of Sughd region.

MDTM opened sub-offices in the various districts of Sughd region. The first sub-offices were opened in urban village Nau of Spitamen district and urban village Proletarsk of J. Rasulov district in January, 2003. In August, 2003 the sub-office was opened in Istaravshan. In February and December, 2004 the sub-offices were opened in Buston of Mastcha district and in Isfara.

Pursuant to the Law "On Microfinance Organizations" in March 2004, MDTM was re-registered in Microlending Fund "MicroInvest." All the necessary documents for registration were prepared and submitted to the Ministry of Justice at the end of February and Microlending Fund "MicroInvest" was officially registered on March 2, 2005.

As one of the leading microfinance institutions in Tajikistan MLF "MicroInvest" took the next step in the development and transformed into a Limited Liability Microcredit deposit organization "Arvand" in October 2008.        

In 2014 Arvand was officially awarded a certificate «SMART Campaign» and became the 17th company in the world, the first and only company in Tajikistan, which fully complies with and fulfills 7 client protection principles, 30 standards and 95 indicators!

The Smart Campaign is a global effort to unite microfinance leaders around a common goal: to keep clients as the driving force of the industry.
Certificate «SMART Campaign» - a sign of quality in the microfinance sector and it confirms perfect quality customer service to clients of Arvand, confirms full pricing transparency, providing a full package of financial services to meet the needs of customers, adequacy of procedures designed to prevent over-indebtedness, respectful treatment of customers, especially when collecting debts, privacy of client data and a reasonable mechanism for complaint resolution.
This award is a credit to the whole team of Arvand, who directed all its efforts, knowledge in the field of microfinance and achieved tremendous victory!

Social business is our business!
Arvand! Our support - your success!

The meaning and principles of LLC MDO "Arvand" logo:

The meaning and principles of LLC MDO "Arvand" logo:

RHOMB - a financial institution
UPPER PART OF THE  LOGO - steps from  small loans to large ones
BOTTOM PART OF THE LOGO - steps from small to large deposits
Color of the logo - the development of the organization

Arvand

Microcredit Deposit-Taking Organization

1a, Lenin Str., Khujand,
Republic of Tajikistan

+992 (92) 795-00-01
office@arvand.tj